Questions You've Been Asking

Questions You've Been Asking

Here are two questions people keep asking us:

1. It looks like many homeowners are getting solar systems with storage or battery backup. Our system doesn’t have batteries. Can we add them now?

Adding batteries to most existing systems is no problem. The configuration we’d likely use is called AC Coupling, and it’s fully compatible with all kinds of systems from micro inverters like Enphase to string inverters like SMA. The technical working of this connection is pretty far into the weeds, but we’d be happy to discuss and provide a quote to anyone interested.

2. We’ve noticed solar co-ops springing up in Virginia and West Virginia offering discounted pricing. Is that possible? Do you do co-ops?

Answering the last question first, while you should never say never, I will say it’s unlikely we’ll ever bid on any co-op offerings. I used to think that co-ops were a good thing because they promoted the growth of solar to many homes in an area. But now, based on some of the recent installer selections and direct experiences with members of multiple co-ops, I have concerns – about the installer evaluation process, about member expectations management, about co-op members’ protection. So we’ll opt out for now.

One thing I know is that co-ops have reined in their deep discount claims. West Virginia Sun, for example, used to claim 20-25% discounts. Today, they’ve changed their name to Solar United Neighbors and are more modestly claiming that “Co-op members leverage bulk-purchasing power to get discounted pricing and quality installations…” But, having been in the solar business full-time since 2009, I also know that no reputable installer can offer “discounted pricing” on a quality solar system and pay a co-op hundreds of dollars in fees per installation and make a fair profit. Real-world margins just aren’t that big. So what you may get for your “discounted pricing” is a cheaper system, based on cheaper components, a new (and less qualified) installer looking for work, and/or cheap and unskilled labor. But that’s a not “discounted pricing.” It’s a cheaper system, and you get what you pay for.

As for the “bulk purchasing power,” in my opinion that’s a fairy tale. The number of systems that co-ops deal in is far from bulk, and installers of any size already get best-tier prices from suppliers.

I always recommend that co-op folks get at least one alternate bid from someone besides the co-op committee’s selection. You’ve got nothing to lose, and when you compare apples-to-apples quotes, you may be pleasantly surprised.

Lots of Virginia and West Virginia families in co-op areas ended up liking our proposal better than the co-op installer’s proposal. Despite the supposed “discount pricing,” we’ve usually been more than price-competitive. Not having to pay a co-op hundreds of dollars per job helps. So does the fact that we always show up with a very experienced, very professional crew, supervised by highly qualified people.